Faq

frequently asked questions

  • 12. Where are your goods mainly exported to?

    Our products are mainly exported to dozens of countries such as the United States, Germany, Japan, Spain, Italy, Britain, South Korea, Australia, Canada and so on.

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  • 11. How to deliver goods to customers?

    Usually we ship by sea, because we are in Ningbo, and we are only 35 kilometers away from Ningbo Port, so it is very convenient to export by sea. Of course, if the customer’s cargo is urgent, we can also transport it by air. Ningbo Airport and Shanghai International Airport are very close to us.

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  • 10. What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C is also acceptable.

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  • 9. How does your company guarantee product quality?

    First of all, we will have corresponding inspections after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards;
    Then, we have advanced and complete testing equipment in the industry: spectrum analyzer, metallographic microscope, universal tensile testing machine, low temperature impact testing machine, X-ray flaw detector, magnetic particle flaw detector, ultrasonic flaw detector, three-coordinate measuring instrument, image measurement 仪 etc. The above-mentioned equipment can fully guarantee to provide customers with high-precision final casting products, and at the same time can ensure that customers can meet all-round testing requirements for material physical and chemical properties, non-destructive testing, and high-precision geometric size testing.

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  • 8. How many employees does your company have and how many technicians are there?

    The company has more than 550 employees, including more than 50 professional technicians and more than 10 engineers.

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  • 7. What is the production capacity of your company?

    We have 12 new energy-saving and environmentally-friendly investment casting production lines, including a fully automatic shell lining line and 4 natural gas heat treatment lines, which can produce more than 20,000 tons of precision castings and various castings per year.

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  • 6. Are you producing standard parts?

    Yes, in addition to customized products, we also have some standard parts that are mainly used on excavators. We also call them construction machinery parts, mainly including excavator teeth, gear holders, knife angles, loader shovel teeth, ripper shovel Handle, pin circlip, screw nut, etc.

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  • 5. Can you make customized products?

    Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers.

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  • 4. What application fields are your products mainly involved in?

    Our products cover almost the entire applicable fields of equipment manufacturing and machinery manufacturing and processing industries, including trains and railways, automobile trucks, construction machinery, mining machinery, forklifts, agricultural machinery, ships, petroleum machinery, construction, power accessories, electromechanical, Hardware tools and other industries.

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  • 3. What products can you provide?

    We mainly produce precision steel castings made of stainless steel, carbon steel and low alloy steel materials.

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  • 2. Are you a direct manufacturer or a trading company?

    We have two foundries and a processing plant. At the same time, we also have our own international trade department. We produce and sell ourselves.

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  • 1. How soon can we get a reply after we send you an inquiry?

    We will reply to you within 12 hours after receiving the inquiry in working days.

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